Privacy policy

Privacy Policy

Effective Date: 28.1.2026

Vanara Holistic Retreats (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our booking forms, or participate in our retreats. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

a) Information You Provide Directly:

  • Name, email, phone number, address, and country of residence

  • Application information (dietary restrictions, medical conditions, accommodation preferences, travel arrangements, and optional activities)

  • Payment information (if collected via our platform)

  • Any other information you voluntarily provide in forms, surveys, or emails

b) Information Collected Automatically:

  • IP address, browser type, operating system, and device information

  • Pages visited, time spent on pages, and website navigation behavior

  • Cookies and similar technologies (see Cookie Policy below)

c) Information from Third Parties (if applicable):

  • Social media accounts, referrals, or travel partners you provide

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and manage your retreat application and booking

  • To communicate with you about your booking, retreats, and updates

  • To provide personalized services and accommodation arrangements

  • To improve our website, marketing, and services

  • To comply with legal obligations or enforce our terms of service

We will never sell your personal data to third parties.

3. Legal Basis for Processing (GDPR Users)

If you are located in the EU/EEA, our legal basis for processing your data includes:

  • Performance of a contract (processing bookings and retreat participation)

  • Legitimate interests (improving our services and website)

  • Consent (for marketing communications, optional activities, and newsletters)

4. Sharing Your Information

We may share your information with:

  • Service providers who assist with bookings, payment processing, and retreat operations

  • Legal authorities if required by law or to protect our rights

We do not share your information for marketing purposes without your consent.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal data

  • Correct inaccuracies in your data

  • Request deletion of your data

  • Withdraw consent for data processing

  • Object to data processing or request restriction

  • Data portability (receive your data in a usable format)

To exercise your rights, contact us at hello@vanaraholisticretreats.com We will respond in accordance with applicable laws.

6. Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, and enforce agreements. After this, your data will be securely deleted.

7. Security of Your Information

We implement reasonable administrative, technical, and physical measures to protect your personal information. However, no website or email transmission is 100% secure, so we cannot guarantee absolute security.

8. International Transfers

Your data may be transferred to countries outside your jurisdiction for processing. We ensure appropriate safeguards in accordance with applicable data protection laws.

9. Children’s Privacy

Our services are not directed to children under 18, and we do not knowingly collect data from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly.

11. Contact Us

If you have questions or concerns regarding your data or this policy:
Email: hello@vanaraholisticretreats.com
Phone: + 386 40 953 409
Address: Marketinške storitve, Lea Vozel, s.p., Kešetovo 7, 1420 Trbovlje, Slovenia

Cookie Policy for Vanara Holistic Retreats

Effective Date: 28.1.2026

Vanara Holistic Retreats uses cookies and similar technologies to improve your browsing experience and provide personalized services. By using our website, you consent to the use of cookies as described below.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit, such as preferences and user behavior.

2. Types of Cookies We Use

a) Necessary / Essential Cookies:

  • Required for basic website functionality, form submissions, and security

  • Cannot be disabled

b) Performance / Analytics Cookies:

  • Track website usage, page visits, and interaction patterns

  • Help us improve website performance and user experience

c) Functional Cookies:

  • Remember preferences (language, region, session settings)

  • Enhance user experience

d) Marketing / Advertising Cookies:

  • May be used to track website visitors across sites

  • Deliver personalized advertisements (only if opted-in)

3. Third-Party Cookies

We may use third-party services such as Google Analytics, Facebook Pixel, or booking/payment platforms that set cookies on our website. These cookies are governed by the third parties’ policies.

4. Managing Cookies

You can manage cookies via your browser settings. You can choose to block or delete cookies; however, some website features may not function correctly if cookies are disabled.

5. Consent

By using our website, you consent to our use of cookies unless you disable them through your browser or a cookie consent tool.

6. Updates to This Policy

We may update this Cookie Policy at any time. Changes will be posted with a revised “Effective Date.”