Terms and Conditions
Inner Universe Retreat Portugal – Terms & Conditions
Organizer: Marketinške storitve in joga, Lea Vozel s.p., Kešetovo 7, 1420 Trbovlje, Slovenia contact: +386 40 953 409, Email: hello@vanaraholisticretreats.com
By booking, participants acknowledge that they have read, understood, and agreed to these Terms & Conditions.
1. Booking & Payment
A deposit of €350 secures your spot. The deposit is non-refundable unless the retreat or venue is canceled.
Early Bird Price: Book by April 15, 2026, to secure the discounted rate. After April 15, the price increases by €50.
Full payment is due by July 10, 2026. If full payment is not received by this date, the booking may be canceled, and the deposit forfeited.
Payments are accepted via bank transfer in €. Bank fees are the responsibility of the participant.
Bookings are confirmed only after deposit payment and confirmation email.
2. Cancellation & Refund Policy
60+ days before retreat: Refund available minus deposit.
30–59 days before the retreat: Payments are non-refundable but may be transferred to a future Vanara Holistic Retreat occurring within 12 months of the original retreat date, with the deposit deducted.
Less than 30 days before retreat: Payments are non-refundable and non-transferable, unless the retreat or venue is canceled.
Force Majeure: If the retreat is canceled due to events beyond our control (e.g., natural disasters, government restrictions, strikes, illness, travel bans), participants will be offered a full refund or transfer to a future retreat.
Requests: All cancellations, transfers, or refund requests must be made in writing via email. Refunds (if applicable) will be processed within 30 days.
No refunds will be given for missed sessions, partial attendance, or early departure.
Participants are strongly advised to have travel insurance covering cancellation, medical emergencies, and travel.
3. Health & Safety
Participants must disclose all relevant medical, mental, or physical conditions that could affect participation.
All activities, including yoga, workshops, and excursions, are optional. Participants must listen to their bodies and participate at their own risk.
The retreat is not a substitute for medical advice or treatment. The organizer is not liable for any health issues or injuries.
Participants must provide emergency contact details at booking.
Participants must follow local health and safety regulations, including COVID-19 or other infectious disease guidelines.
4. Liability & Waiver
Participation in all retreat activities is at your own risk.
The organizer, staff, teachers, and venue are not responsible for accidents, injuries, theft, or loss of belongings.
Participants are responsible for their own property, valuables, and personal effects.
Participants agree to indemnify and hold harmless the organizer, staff, and venue from any claims, damages, or costs arising from participation.
Emergency procedures are in place, but participants are responsible for their own medical care costs.
Participants must sign a liability waiver prior to participation.
5. Accommodation & Meals
Rooms are twin, arranged as double or single beds as available on site.
Towels and bed linen are provided.
Rooms are suitable for rest, but the organizer is not liable for external noise or disturbances.
Vegetarian meals are included. Vegan or other dietary requests must be communicated at booking.
While dietary restrictions will be accommodated, the organizer is not liable for allergic reactions or food intolerances.
6. Travel & Transport
Nearest airport: Faro (~1h20m to retreat).
Airport transfers are not included, but participants may arrange shared transport.
Car rental is recommended; public transport is limited.
GPS coordinates: 37.316742, -8.859730.
The organizer is not responsible for delays, accidents, or issues during travel to or from the retreat.
7. Yoga & Program
Suitable for all levels; beginner-friendly.
Mats, blocks, straps, and other equipment are provided.
Participation is optional; you may engage at your own pace.
The organizer reserves the right to modify instructors, schedule, or program content if necessary.
8. Conduct
Participants must respect other guests, staff, and the environment.
Disruptive, unsafe, or inappropriate behavior may result in removal from the retreat without refund.
Alcohol and recreational drugs are not permitted, unless otherwise stated.
9. Media
Photos/videos may be taken for promotional purposes. Participants who do not consent must notify the organizer prior to the retreat.
Retreat materials (workshops, yoga sequences, written content) are property of the organizer and may not be shared or sold without permission.
Participants consent to use of personal images and content unless explicitly withdrawn in writing.
10. Force Majeure
The organizer is not liable for events beyond control, including natural disasters, strikes, illness, travel restrictions, or government actions.
In such cases, the organizer may reschedule or cancel the retreat and offer a full refund or transfer to a future retreat.
11. Privacy & Data Protection
Participant data is used only for booking, communication, and retreat administration.
Data will not be shared with third parties without consent.
Data will be stored securely in compliance with GDPR. Participants may request access, correction, or deletion of their data at any time.
Participants consent to receive necessary retreat updates.
12. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of Slovenia.
Any disputes arising out of or in connection with these Terms shall first be attempted to be resolved amicably through negotiation or mediation. If no resolution is reached, disputes shall be subject to the competent courts of Slovenia.
Mandatory consumer protection laws of the participant’s country of residence may apply where required by applicable EU law.
13. Acknowledgment
By booking, participants confirm that they:
Have read, understood, and agreed to these Terms & Conditions.
Acknowledge the risks of physical and mental activities and agree to follow staff instructions.
Consent to all policies regarding cancellation, liability, health, media, and data protection.
Will sign all required waivers and medical declarations prior to participation.